JB Cocoa is a fast-growing company with exciting opportunities for growth.

Are you driven and passionate about making impact? Do you, like many of us here at JB Cocoa, enjoy shaping the world of cocoa through the work that you do? If that’s you, we invite you to look no further and reach out.

At JB Cocoa, we are committed to creating a supportive and enabling environment for growth and sustainability.

To reach out and explore growing with the JB Cocoa team, please email us at: recruitment-my@jbcocoa.com

Job description

We are looking for a Quality Assurance (QA) Manager to lead and oversee the Company’s food safety and quality assurance functions, ensuring full compliance with regulatory requirements, customer expectations, and international certification standards. The QA Manager will drive continuous improvement in product quality, staff competency, and operational efficiency through a proactive and collaborative approach.

Roles and Responsibilities:

Quality Assurance and Control

• Ensure products consistently meet customer specifications and internal standards.
• Maintain full compliance with local and international food safety regulations.
• Oversee quality management systems and certification effectiveness.
• Drive improvements in product safety, quality, and operational processes.
• Manage laboratory testing accuracy and reliability.
• Supervise quality control processes for raw materials, in-process checks, and final product release.
• Develop and enforce quality standards and specifications.
• Promote food safety knowledge and best practices across internal teams and external partners.

Strategic & Cross-functional Leadership

• Collaborate across departments to meet corporate and quality objectives.
• Contribute to policy and standard development related to food safety and quality.
• Ensure all Food Safety Management Systems (FSMS) certifications are current and compliant.
• Stay ahead of evolving regulatory and customer requirements, leading readiness initiatives.
• Champion productivity and quality improvement projects with relevant teams.
• Lead and develop the QA team to strengthen capabilities and engagement.
• Ensure smooth leadership transition by delegating responsibilities to the Assistant QA Manager during absences.

Compliance & Systems Integrity

• Ensure strict adherence to all food safety and quality management systems, policies, and SOPs.

Job Requirements:

• Bachelor Degree in Food Technology/ Foods Science/Microbiology or in a related discipline.
• Must have at least 8 years experiences with 5 years at management level covering full spectrum of Quality Assurance field.
• Experienced in food safety management system, familiar with process and operations.
• Strong knowledge of GMP, HACCP, FSSC22000 and other food safety certification.
• Hands-on experience in managing regulatory and third-party audits.
• High integrity with good analytical and problem solving skills.
• Strong leadership skills and potentials.
• Excellent written and verbal communication skills.
• Willing to travel.